SCOOTERS


Fees:


Hourly pricing

Varies by location.

Please initiate booking for more

Cancellation

  1. Cancellation charge before start of trip is 50% of booking amount

  2. Cancellation charge after start of trip is full booking amount

Extension post start

Extensions are allowed only if there is no booking for vehicle during extension time.Normal charges will apply

Shortening post start

No charges or refunds applicable

Late Return

Max 5 mins grace period will be given post that fee of Rs. 50 per 30 minutes will be charged

Max Booking Duration

Maximum Booking Duration is 1 month

Night Booking

We offer special prices to book scooters overnight. Check our app for more.


Penalties:


No Show

If customer doesn’t come within 30 minutes of start time of booking, order stands cancelled and no refunds are applicable

Overspeeding >= 70 km/hr

500 (over and above any government fines that may have been levied) 
Expulsion from VOGO if over speeding occurs in two bookings

Overspeeding >= 80 km/hr

Expulsion from VOGO

Key not returned at end of reservation

500 

Vehicle Damage/Scratches/Dents

Any unintentional/accidental damage will be liable for the damage charges of Rs. 5000/- or the actual bill amount.

Helmet

Loss of Helmet is chargeable at Rs. 1500
Damage of Helmet: Rs 500


Returning the vehicle to the wrong location

1,000 + Full hourly fee till vehicle is returned to correct location

Traffic, Helmet and Parking violations

Full payment of fines + ₹500 for every 30 day delay in payment





Note: Payments owed by members are to be paid by the member at our pickup locations



  • All Refunds made shall be refunded to the original payment mode only within 7-10 working days.






    *Please note there are four cases where there will be exceptions:

    • In the event the member is found to be under the influence of alcohol during a booking, the member will be held liable for 100% of the vehicle damage bill

    • The member will be liable for 100% of the entire vehicle damage bill in the event that the vehicle workshop and/or insurance company deem the damage to be consequential in nature (this will be clearly stated in the accident report). Consequential damage occurs when the member continues driving even after an external vehicle impact, thereby severely undermining the condition of the vehicle.

    • In the event a non-VOGO AUTOMOTIVE PVT LTD member is found to be the one driving at the time of accident, then the member will be held liable for 100% of the vehicle damage bill as per the invoice received from the workshop.



    Member's Responsibility

    If a VOGO AUTOMOTIVE PVT LTD member is violating the law or VOGO AUTOMOTIVE PVT LTD rules, for example by over speeding or driving drunk, the member will be responsible for all damage, liability, and fines and could face legal action.

    Responsibility for Payment:

    1. Payments by Members shall be made with his/her credit card or debit card. The Member is under obligation to ensure that the account from which the amounts are to be collected have sufficient funds or credit available to cover any charges. Member is solely responsible for any associated bank or credit card charges or fees. Member may be charged a processing fee for a declined credit or debit card payment.

    2. In the event the Member defaults on any payments, VOGO AUTOMOTIVE PVT LTD is entitled to charge reminder fees and default interest in accordance with the provisions of the law. In addition, VOGO AUTOMOTIVE PVT LTD may utilize third parties to collect amounts owed to VOGO AUTOMOTIVE PVT LTD by a Member.

    3. With all fees mentioned above, VOGO AUTOMOTIVE PVT LTD reserves the right to prohibit a Member from making a subsequent reservation until all outstanding fees in the Member's account have been paid in full. In the event a fee is incurred, Members will receive an email invoice from VOGO AUTOMOTIVE PVT LTD that will have detailed payment instructions.

    Collision or other incident:

    1. VOGO AUTOMOTIVE PVT LTD provides full wrap unlimited third party liability insurance without a maximum cap.

    2. If member is involved in an incident (including but not limited to a collision or misuse of the vehicle) Member will be responsible for a standard insurance deductible payment. The Member will be obligated to pay the repair cost as per the actual bill amount electronically through POS machines available at our Counters.

    3. Member will be responsible for all towing and impounding charges associated with a collision.

    4. Member will be responsible for all towing and impounding charges caused by member failure.

    5. VOGO AUTOMOTIVE PVT LTD will be responsible for all towing and impounding charges caused by vehicle failure.

    6. Member will be responsible for all applicable damages and costs, including those in excess of the applicable Damage Fee, arising from the Member's failure to comply with the terms of the Agreement and/or a violation of the law.


    Tolls:

    1. Members are responsible for paying all tolls at the time they are due.

    2. VOGO AUTOMOTIVE PVT LTD scooters/bikes are only permitted to run within the states that they are registered in.

    3. By joining VOGO AUTOMOTIVE PVT LTD, the Member agrees to pay VOGO AUTOMOTIVE PVT LTD the costs, charges, fees and expenses set out in the Agreement, including specifically and without limitation those set forth in this schedule. The following is not exhaustive and other specific fees, costs and charges may apply. Other applicable costs will be communicated to the Member. Capitalized terms used in this schedule shall have the same meaning assigned to such terms in the Agreement.

    4. VOGO AUTOMOTIVE PVT LTD reserves the right to change the terms of this Policy from time to time and shall give notice of such changes to the Member in a timely manner. Notice to the Members shall be considered given when such notice is indicated and accessible from the first page accessed after the Member enters to the VOGO AUTOMOTIVE PVT LTD website or Mobile Application, or by email to the Member's email address provided to VOGO AUTOMOTIVE PVT LTD in the Member's application or by SMS or my Mobile Application Notification to the most recently provided phone number to VOGO AUTOMOTIVE PVT LTD. Member agrees that the amended terms and conditions of this Agreement shall be effective and binding the earlier of (1) the effective date indicated in such notice; or (2) on the date posted on VOGO AUTOMOTIVE PVT LTD's website.



  • Contacts

    E-mail: info@vogo.in
    Phone: 080-33512332

    Address

    158, Sarjapur main road,
    1st block, Koramangala,
    Bangalore-560034

    Testimonial

    Well maintained and all new scooters, very satisfied rides.

    - Swastik Singhdeo

    Scooty in good condition ! Drives great... and is affordable.

    - Lavany Padha